Not The Favorite

A few months ago, I got a new LG cell phone and we activated it through Koodo. It's been pretty good so far. I rarely use it for calling people but I text like a MOFO. The number I got was recycled which was pretty evident from almost day 1. I have been receiving collections calls for one Nicole Price, who obviously had my cell number before me and skipped out on some bills.

I have spoken to numerous reps from this collections agency and it finally boiled over yesterday when a rep left a voicemail for ME, not Nicole. It went something like, "Jennifer, I don't know if you know Nicole but if you do, please get her to contact us and if you have any further information to call."

I left a VERY angry voicemail for that rep and decided that I needed to something more than just play phone tag with these people. I went to their company website and sent an email addressed to all the email addresses I could find on the website. Here it is for your reading pleasure. I sent a "Thank you" after the last email.

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From: Jennifer Carson
Sent: Tuesday, June 14, 2011 8:03 AM
To: Joe Di Nunzio; Steve Miller; John Kim;
Subject: Donovan Delaney
Importance: High

Good Morning,

My name is Jennifer Carson. I have had the displeasure of receiving phone calls on my cell phone from your lovely organization. Sadly though, the person you are calling for no longer has this cell phone number, I do. The phone number in question is 506-260-#### and you have that number linked to a delinquent account under the name Nicole Price. The representative that calls me is Donovan Delaney and he left me a reference number 474####. I have told him that I am NOT Nicole Price, that I do not know who this person is, other that receiving countless collections calls for her and to remove this number from your file. Unfortunately, I received another phone call last night from Donovan. And in that phone call, he had the audacity to use MY name in reference to HER collections file, asking if I know her and that if I have any further information to call him.

As you can see, we have a problem. I have left a voicemail with Donovan this morning indicating AGAIN that I do not know Nicole and that I have repeatedly told your company to remove my phone number from your information and that if I receive another phone asking for Nicole Price that I will be filing harassment charges against your company.

I understand that you are just trying to collect on a debt, but I can assure that you do indeed have the wrong person and there is no way in HELL that I am going to pay for someone else’s debt. I can only assume Donovan thinks I am lying and that I will eventually give myself up and pay you. This is COMPLETELY FALSE.

I can not say this any more clearly than:

YOU HAVE THE WRONG NUMBER, I AM NOT NICOLE PRICE.

What more do I have to do for you to stop harassing me for someone else’s debt???

What you are doing is wrong and a waste of my time and yours. I expect these phone calls to stop IMMEDIATELY.

Jennifer Carson
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From: Steve Miller
Sent: Tuesday, June 14, 2011 10:06 AM
To: Jennifer Carson
Cc: John Kim
Subject: RE: Donovan Delaney

Good Morning Ms. Carson,

We acknowledge receipt of your e-mail communication to us and we would like to take this opportunity to thank you for taking the time to write us. We have investigated this matter and as a result, have removed your number from our database therefore; you should no longer receive calls from our office regarding a Nicole Price.

We apologize for any inconvenience we may have caused you as a result of this and I hope you will pardon this experience.

Regards,

Steve Miller
Vice President Quality Assurance & Compliance
Credit Bureau of Canada Collections
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From: Jennifer Carson
Sent: Tuesday, June 14, 2011 10:06 AM
To: Steve Miller
Cc: John Kim
Subject: RE: Donovan Delaney
Importance: High

Thank you Mr Miller. I appreciate your prompt attention to this matter.

Jennifer Carson
----------------------------------------------------------
From: Jennifer Carson
Sent: Tuesday, June 14, 2011 10:41 AM
To: Steve Miller
Cc: John Kim
Subject: RE: Donovan Delaney
Importance: High

Hello Mr Miller,

I wanted to let you know that I just received a call from 1-877-340-8103. I did not pick up the phone and there was a voicemail indicating that a Nicole Price should call the provided toll free number regarding an urgent message. This time it was a mix of a woman’s voice and an automated system.

UNACCEPTABLE.

What are you planning to do to resolve this?

Jennifer Carson
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From: Steve Miller
Sent: Tuesday, June 14, 2011 10:52 AM
To: Jennifer Carson
Cc: John Kim
Subject: RE: Donovan Delaney

Ms. Carson,

Our apologies, this was an automated call that was already set up for calling prior to me removing your number from our database this morning. I can assure you no further calls will be placed to this number.

I appreciate you advising me of this.

Regards,

Steve Miller
Vice President Quality Assurance & Compliance
Credit Bureau of Canada Collections

Labels: Telemarketers

Oh. My. God. I don’t know what kind of sick game the stupid café is playing with me… Arg!! I am so frustrated!!

I reluctantly went to the café downstairs because I really didn’t want to go out to get something for lunch. I really hate that place and today's experience was no different. I get there and there’s no special. No big deal but everything looks packed up even though they’re clearly open for business. I asked her for a panini but since everything is shut and there’s no freaking menu, I have no idea what my options are. I ask her what kind she has and she says meat and vegetables. Gee, I guess I’ll take “meat”. I ask what kind of meat. And I pick chicken breast. She has to go out back for every item in my sandwich, EXCEPT for the wrap. Seriously. AND she goes to put in on the Panini press and it’s not on, and hasn’t been ALL DAY.

ARG I hate that place so effing much!!!!

Jon’s car STILL has not been fixed, moved or touched. It's been three effing weeks. THREE. WEEKS!!
We've been trying to get mine done for a couple of weeks now, too. Jon has driven me to work at least three times so that the car could go into the shop. We make appointments to get the work done and every time we get bumped because they're "too busy" Um, isn't that the point of making APPOINTMENTS?? This time, they at least ordered the parts and so I called Jon a few minutes ago to check in and the car hasn’t been touched yet. He told Laurie if it hasn’t gone in by 2 then to forget it because it wouldn’t be done in time to pick me up at 5.

This is fucking RE-TAR-DED. I understand being busy but just because we're your tenants, doesn't mean we can be pushed around. We're paying customers just like everyone else. Next time we need repairs, I'm taking my business elsewhere. If the other car was driveable, it would already be at another garage.

SCREEEAAAM!!!

Labels: People Are Stupid

I walked in on a conversation today in the lunchroom and realized fairly quickly that today is one of those days that I can’t be in the same room as the Office Know-It-All.

I won’t get into the conversation, only that I took away the knowledge that she thinks training a cat is as simple as spraying it with water and saying “No!” Anyone who’s ever owned a cat knows that you CANNOT TRAIN a cat. The cat is more likely to do what you want because it damn well feels like it, not because it has to. This lady has two cats.

And then from another co-worker I hear “this may be a dumb question but do women have colons?” It’s a good thing my back was turned to conceal my eyeballs rolling back into my brain.

This led to a conversation about colon cancer. And The Office Know-It-All has cleared up so MANY things for me. This is what I learned:

- That colon cancer is spread from the prostate. Or not… But maybe.
- That colon cancer mainly affects men.
- And that colon cancer is more prevalent in gay men due to the lesions. (I assume butt lesions from all that gay man butt sex)

Um, I’m pretty sure you have your “facts” mixed-up crazy lady. Now I can’t confirm nor deny the first two points but I’m fairly certain you’re thinking about HIV in that third point there…

This is the same lady who told me I was lying and wrong when discussing declawing cats. I told her that it’s not just simply removing the claws but ten individual amputations.

She also said that she would never wear red because growing up, she was told that “sluts and whores” wore red. She came to work a couple of months later wearing bright red pants.

Labels: [Corporate Life]

Just when you think you know someone, they shit on a towel on the bathroom floor, move the towel to cover it up and walk away like they totally didn't just shit on the floor. THEN watch you unknowingly pick up said shit towel only to have the shit fall on the floor one piece at a time like shit rain. Fuck you, cat. Fuck. You.

Labels: Trinity